Frequently Asked Questions
To save you some time, here are some of our frequently asked questions before sending a message. If you cannot find the answer to your question in our FAQs, please contact us and we will be happy to get back to you in the quickest time possible.
How do I pay for my order?
Payment is via PayPal or bank transfer.
Will I incur any customs charges?
For deliveries outside of the UK, should any customs charges occur then these are the responsibility of the customer.
Has my order been despatched?
Once your order arrives and we contact you to pay the balance, your order is then sent straight out and should be with you in 24-48 hours. At this point, it can be tracked via the DPD app.
How long will my order take to arrive?
Please see our shipping information for detailed delivery timeframes.
I have a problem with my item. Can I return it?
Please see our returns policy for detailed information about our return process.
Still have questions?
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